Reports state that 46% of people check their cell phones before getting out of bed in the morning. The idea that consumers always carry their smartphones with them is meant to be emphasized. The KPIs of every marketing communication are directly impacted by this behavior. Consider the claim that message open rates are 98% greater than letter open rates, despite the fact that mail open rates are actually just 20% higher.

In the age of mobile devices, SMS marketing is a gold mine for advertisers, especially since 90% of SMS(s) are received within 3 minutes. To make the most of the population in your SMS database, consider automating your advertising campaign.

By combining bulk SMS blast marketing with robotics, you can send timely relevant texts to your customers based on their activity. You can create a coherent, holistic strategy and move hot new prospects to the next stage of the channel by connecting with them at various interfaces. In this post we will examine SMS marketing management, what it entails and how it can help brands grow.

The Importance of SMS Marketing for Business Growth

Sending text messages to people at specific times and days is known as SMS marketing. These messages can be sent automatically as part of a drip strategy, in which new SMS messages are sent whenever the recipient completes a specific task.

Brands have implemented bulk SMS software automation because pre-writing and scheduling texts to deliver later saves them time and money. They just have to write the text of the letter, list the recipients and specify the transmission time and date in the scheduler. You can collaborate and interact with SMS scheduling in many ways by sending recurring SMS messages and event messages.

SMS Marketing Automation: How Do Businesses Profit?

By integrating bulk SMS API into your web analytics approach, you can retain customers, awaken dormant prospects, and increase ROI. We'll look at five different tactics brands use to do this using automated SMS broadcast software.

Delivering Welcome Offers and Special Offers

Today's targeted customers have a wide range of options when it comes to products and services that may meet every need. To get non-subscribers to take part in your offer and thus your offerings, you can start by developing unique and exclusive deals. Offering welcome discounts to visitors can encourage them to add additional items to their cart, increasing the order value. The average rise in order value (AOV) has a cascading effect that increases your capacity to invest more in marketing, generate more revenue from each sale, and so increase the lifetime value(LTV) of each user .

The use of SMS drip communication

Drip messaging refers to the automatic delivery of bulk text messages via whatsapp API or SMS API integration and based on other predefined criteria. The beautiful thing about them is that you can connect numerous drips to automatically generate a sequence of SMS(es) to customers after a certain time passes after their opening, and you can design customized prompts for each typical user. For example, a drip sequence makes it easy to contact a new SMS subscriber four days after signing up. You can send a series of SMS messages to users who subscribe to your list to prevent lead drop-off and keep your company top of mind. Additional applications include:

Follow up with applicants and make cross- or upsells to them.

Get opinions and review requests

New purchasers should be onboarded and candidates should be turned into customers. Customers can also receive seasonal information, cart abandonment alerts, and time-sensitive promotions via SMS drip messaging. This enables you to kindly remind customers so that they return and make additional purchases, raising the overall value of your sales in the meantime.

Identify your target demographic

For any marketing effort to be effective, it is imperative to identify your target market. The next step is to develop a bulk SMS service provider marketing strategy that is suited to the client after the target population has been identified. It's important to take into account a number of variables when identifying the target market, including age, gender, ethnicity, occupation, consumer trust in the product, and so forth. As a result, there will be more opportunities for enterprises to reach the right audience, bringing in more revenue.

Original information

Bulk SMS services are a popular choice for businesses because they are inexpensive, but problems can arise when many companies try to increase sales using the same branding strategy. With so many businesses vying for clients' inboxes, how can a firm stand out from the rest of the pack? Knowing how to start a bulk SMS service can give your business an edge. By creating targeted, personalized messages and ensuring your content is relevant and valuable, you can make your SMS campaigns more effective and stand out from the competition.

Each text can contain up to 160 characters, with multi-language allowing you to use about half of that limit. 90 percent of Mass SMS are read within the first three minutes after being received, even though telephony companies are permitted to concatenate up to 4000 characters in a single message. Sending lengthy texts is therefore not advised.

To stay competitive, businesses must keep their material original while tailoring the information to their target audience. Too many elitist and complex phrases create confusion, which costs businesses customers and money. It's crucial to make your writing original and simple.

To create a sense of urgency, promote flash sales

Scheduling messages to promote flash sales is one of the most creative uses of SMS programming. This is a huge financial incentive for businesses, especially as only 11% of items send marketing SMSs, despite the fact that 54% of customers request them. As a result, SMS marketing has huge potential for businesses trying to both increase customer loyalty and capitalize on trends that informed consumers are interested in.

The activation process is started with retargeting campaigns.

When it comes to client outreach, SMS excels in reaching out to them with things like: notifications encouraging the purchase of abandoned goods

Reviews of purchasing proposals and follow-ups

You can only retarget consumers who have already made a purchase from you because text retargeting requires the express consent of your subscribers. You can take a few actions to encourage customers to come back and make purchases with you once you've decided which ones to modify.

Before you begin developing your SMS sales strategy, ensure that you have the following in place:

• You obtain your recipients' permission to contact them.

• Use a mass SMS software platform to ensure consistency and control over your operation.

• Personalize your marketing to encourage genuine client relationships.

• Use one SMS per workflow for special occasions and time-sensitive promotions.

• Allow customers to choose the channel via which they wish to get shopping notifications and to opt out of the subscriber list.

Conclusion

Because of the tried-and-true nature of SMS marketing, companies incorporate it into their strategies for promotional outreach. It's a safe way to access customers' inboxes without worrying about getting spammed, unlike email. As cell phones become more widely used, the frequency of SMS marketing will increase. If your e-commerce strategy is executed correctly, it can pay off big. Shree Tripada, as a leading Communications Platform as a Service (CPaaS) provider in India, offers a range of services, including SMS marketing.

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